Panic as Kuda Bank customers are locked out of accounts, some deactivated
Kuda Bank customers in their thousands are crying after they were allegedly locked out of their accounts on Saturday, November 12, 2022.
Social media reports show most Kuda Bank users lamenting that they can either not log in or have access to their accounts.
Customers panic over deactivated accounts
Others say their accounts were deactivated without their consent
According to them, they woke up and tried to log in to their various accounts but couldn’t. The bank did not provide a reason for the action, but some say it might be a glitch.
The action is not the first time Kuda bank has been in the news for the wrong reasons.
The bank, August, reportedly encountered a glitch which made users unable to use their debit cards for extended periods.
Many said they were prompted to update their app after which they were unable to use their accounts. The development led many to threaten to shut down their accounts permanently.
The bank, which reported a loss a few months ago, has given conventional banks a chase for their money.
@joinkuda my account was deactivated this morning please I need help to activate it back pic.twitter.com/kfViKqOwzD
— Alexander Emmanuel (@Alexisjr78) November 9, 2022